Shipping policy

Shipping Policy

ICEE-KOO is committed to delivering your order in the fastest and safest way possible.

Due to high order volumes, every order undergoes careful preparation and processing prior to shipment to ensure you receive the best possible shopping experience.

Processing Time

Orders typically ship within 2 business days and are delivered within 12–14 business days.

Shipping Time

Once your order has shipped, tracking information usually updates within 2–3 business days.

Please note that delivery times may vary during holidays, peak sales seasons, or due to unexpected carrier delays; we recommend planning your purchases accordingly.

Incorrect shipping information or incomplete addresses may result in processing or delivery delays. Please verify that all shipping details are accurate before placing your order.

If you discover an error in the shipping address after placing your order, please contact us immediately with the correct address; we will do our best to intercept the shipment and resend it.

If you have any questions regarding your order, please feel free to contact us at:
info@myiceekoo.com